Privacy Policy
Last Updated: January 15, 2025
Righttech Velox respects your privacy and takes protecting your personal information seriously. This policy explains how we collect, use, and safeguard data when you interact with our educational programs and website. We're committed to transparency about our practices and your rights under Slovak and European data protection laws.
Who We Are
Righttech Velox operates as an educational institution specializing in 3D art and animation for game development. Our registered address is Farská 1305/23, 949 01 Nitra, Slovakia. We follow GDPR guidelines and Slovak national regulations regarding data protection. When you enroll in our programs or contact us, we become the data controller responsible for your information.
Information We Collect
We collect different types of information depending on how you interact with our services. Here's what we gather and why it matters:
Personal Identification Data
When you sign up for our courses or contact us, we ask for basic details that help us serve you better. This includes your name, email address, phone number, and sometimes your postal address if you're enrolling in programs that require physical materials or certificates.
Educational Records
Once you're enrolled, we keep track of your progress through coursework. This means storing assignment submissions, project files, grades, attendance records, and feedback from instructors. We need this to evaluate your learning and provide meaningful guidance.
Technical Information
Our website collects standard technical data like IP addresses, browser types, device information, and how you navigate through our pages. This helps us fix technical issues and understand which content works best for students.
Communication Records
We save emails, messages, and notes from phone calls when you reach out to us. Keeping this history helps us provide consistent support and remember previous conversations.
How We Use Your Information
| Purpose | Legal Basis |
|---|---|
| Delivering course content and managing enrollment | Contractual obligation |
| Communicating about programs and schedules | Contractual obligation |
| Evaluating student progress and providing feedback | Contractual obligation |
| Improving our educational offerings | Legitimate interest |
| Sending relevant updates about new courses | Legitimate interest (with opt-out option) |
| Complying with legal and regulatory requirements | Legal obligation |
We don't use your data for automated decision-making that would significantly affect you. Real people review applications and assess student work.
Sharing Your Information
We don't sell your data to anyone. That's not our business model and never will be. But there are specific situations where we share information with trusted parties:
- Teaching staff who need access to student records to provide instruction and feedback
- Technical service providers who host our learning platform or handle email communications
- Payment processors when you purchase courses (they follow their own strict security standards)
- Legal authorities if we're required by Slovak law to disclose information
- Professional advisors like lawyers or accountants when necessary for business operations
Everyone we work with is contractually required to protect your data and use it only for the purposes we specify. We carefully vet partners before sharing any student information.
International Data Transfers
Most of our data stays within the European Economic Area. Some technical services we use (like cloud hosting or email platforms) might process data in other countries. When this happens, we make sure appropriate safeguards are in place through standard contractual clauses approved by European authorities.
Your Rights Under GDPR
European data protection laws give you significant control over your personal information. Here's what you can do:
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this in a readable format within 30 days.
Correct Inaccuracies
If something in your records is wrong, let us know and we'll fix it promptly.
Request Deletion
Ask us to erase your data when we no longer have a legitimate reason to keep it.
Restrict Processing
Tell us to limit how we use your information in specific situations.
Data Portability
Get your data in a format that lets you transfer it to another service.
Object to Processing
Challenge how we're using your data, especially for marketing purposes.
How to Exercise Your Rights
Send an email to support@righttechvelox.com with your request. Include enough information for us to verify your identity (we need to make sure we're not giving data to the wrong person). We'll respond within one month, though complex requests might take a bit longer.
Data Security Measures
Protecting student information is something we take seriously. Our security practices include:
- Encrypted connections (SSL/TLS) for all data transmitted through our website
- Password-protected systems with regular security updates
- Limited staff access to personal data based on job requirements
- Regular backups stored securely in case of technical failures
- Firewalls and monitoring systems to detect unusual activity
- Annual security reviews and updates to our procedures
No system is completely bulletproof, but we continuously work to minimize risks. If a data breach ever affects you, we'll notify you and relevant authorities within 72 hours as required by law.
How Long We Keep Your Data
We don't keep information longer than necessary. Different types of data have different retention periods:
Active Student Records
While you're enrolled and for three years after completing or leaving a program. This lets us provide certificates, answer questions about your studies, and maintain accurate academic records.
Financial Records
Payment information and invoices are kept for seven years to comply with Slovak accounting and tax regulations.
Marketing Communications
Contact details for promotional emails are kept until you unsubscribe or three years of inactivity, whichever comes first.
Website Analytics
Technical browsing data is typically stored for 14 months before automatic deletion.
After these periods, we either delete information or anonymize it so it can't be traced back to you.
Cookies and Tracking
Our website uses cookies to function properly and improve your experience. Essential cookies keep you logged in and remember your preferences. Analytics cookies help us understand which pages are useful and which need improvement. You can control cookie settings through your browser, though some features might not work if you disable them entirely.
Children's Privacy
Most of our programs are designed for adults. If someone under 16 wants to enroll, we require parental consent before collecting any personal information. Parents have the right to review, modify, or request deletion of their child's data at any time.
Changes to This Policy
We update this policy occasionally to reflect new practices or legal requirements. When significant changes happen, we'll notify active students by email and post the updated version on our website. The "Last Updated" date at the top shows when the current version took effect.
Your Right to Complain
If you're unhappy with how we handle your data, please contact us first so we can try to resolve the issue. You also have the right to lodge a complaint with the Slovak Data Protection Authority (Úrad na ochranu osobných údajov Slovenskej republiky) or your local supervisory authority if you're in another EU country.
Questions About This Policy?
We're here to answer any questions about how we handle your information. Email: support@righttechvelox.com Phone: +421 905 236 791 Mail: Righttech Velox, Farská 1305/23, 949 01 Nitra, Slovakia
Our team typically responds to privacy inquiries within two business days. For urgent matters regarding your data rights, please mark your message as "Privacy Request" in the subject line.